SHIPPING

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FAQS

  • Orders over $100 (before tax) shipped within Ontario are eligible for free shipping.

  • We ship via UPS or Purolator.

  • Sorry, we don’t ship to P.O. boxes.

  • The courier will send a shipping confirmation with tracking you can follow. Please note, we do not provide tracking information directly.

  • If something happens to your package, you can file a claim directly with UPS or Purolator—they’ll help you sort it out.

  • Any duties, taxes, or additional fees are handled by the shipping partners and are the responsibility of the recipient.

  • Yes! Pick-up is available at all our store locations. Select this option at checkout, and you’ll receive a confirmation email when your order is ready.

  • Orders can’t be updated or canceled directly. Please email us at harmonyonlinesales@gmail.com, and we’ll assist you.